give feedback - we'd love to know how we performed

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General comments welcome
[We may publish these but will never disclose your identity.]

1] Was our website user friendly?
Super easy to use - loved it.
Quite easy to navigate around it.
Middle of the road easy.
Bit tricky to be honest.
Drove me nuts!

2] Did we have the products you wanted?
You sure did - loved them - bought them!
You had what I wanted but not the right colour.
You had most of what I wanted.
I had to shop elsewhere.
Liked the products but not the prices!

3] What other products would you like us to stock?

4] Was it easy to use our online shopping cart?
Really easy - don't change a thing.
Quite an easy process.
OK but I've used other online shopping carts that were much better.
I had to try more than once to get the order through.
Drove me nuts to use!

5] Did you get your order in an acceptable time frame.
Not Applicable
Fast as lightening!
Quick enough - I was happy.
About what I expected.
Bit disappointed I waited so long.
Totally crappy time frame - change courier service!

6] Overall how did you find dealing with us?
Not Applicable
Awesome!
Communications were good.
Would have liked to hear from you more.
Pick up your game on communication!
I won't be back - you were very poor to deal with.

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